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Frequently asked questions for your satellite device.

Please refer to various network options below for help. If you need any further information please contact Customer Care using the contacts page.

a. Connection & Re-connection FAQs
b. Mobile Number Transfers FAQs

c. Iridium FAQs
d. Inmarsat FAQs

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f. Plans FAQs

g. Making Calls FAQs
h. Debugging FAQs

i. General FAQs
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k. Scam Calls FAQs

Products & Solutions

  • Satellite Phone Solutions
  • Satellite Data Solutions
  • Satellite Maritime Solutions
  • Personal Safety & Asset Tracking Solutions
  • Tracertrak by Pivotel
  • Worker Safety Satellite Solutions
  • Asset Tracking & Monitoring Satellite Solutions
  • VHF Radio Solutions
  • Aviation Solutions
  • Pivotel Wholesale Solutions
  • Wholesale PulsarĀ® Portal

Service Plans

  • Satellite Phone Plans
  • Satellite Data Plans
  • Maritime Plans
  • International Call Rates
  • Miscellaneous Charges

Where To Buy

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  • Our Sales Team

Resources

  • Pivotel Case Studies
  • Pivotel News
  • Pivotel Blog
  • Keeping your remote and isolated workers safe
  • Satellite Network Types
  • Pivotel Coverage
  • FAQs
  • Billing & Payments
  • Forms & Downloads
  • Current Outages

About Us

  • Contact Us
  • Company Profile
  • Pivotel Advantage
  • The Pivotel Network
  • Our History
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