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Frequently asked questions for your satellite device.

Please refer to various network options below for help. If you need any further information please contact Customer Care using the contacts page.

a. Connection & Re-connection FAQs
b. Mobile Number Transfers FAQs

c. Iridium FAQs
d. Inmarsat FAQs

e. Globalstar FAQs
f. Plans FAQs

g. Making Calls FAQs
h. Debugging FAQs

i. General FAQs
j. Authorised Representative FAQs

k. Scam Calls FAQs

Products & Solutions

  • Satellite Phones
  • Satellite Data Solutions
  • Satellite Maritime Solutions
  • Personal Safety & Tracking
  • Tracertrak by Pivotel
  • Worker Safety Satellite Solutions
  • Asset Monitoring Satellite Solutions
  • NZ MPI GPR Tracking Solutions
  • VHF Radio Solutions
  • Aviation Solutions
  • Wholesale Solutions
  • PulsarĀ® Data Portal

Plans

  • Satellite Phone Plans
  • Satellite Data Plans
  • Satellite Maritime Plans
  • International Call Rates
  • Miscellaneous Charges

Where To Buy

  • Find A Dealer
  • Our Sales Team

Resources

  • Pivotel Case Studies
  • News
  • Blog
  • Whitepapers
  • Satellite Network Types
  • Coverage
  • FAQs
  • Billing & Payments
  • Forms & Downloads
  • Current Outages
  • Discontinued Items
  • Terms & Conditions
  • Privacy Policy
  • Complaints Handling Policy

Why Pivotel

  • Contact Us
  • Company Profile
  • Pivotel Advantage
  • The Pivotel Network
  • Our History
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