Tracertrak | How do I request an updated device location?
Use the "poll location" button located to the right of the device within the device list on the map.
Poll Device Location
A device's location can be requested on demand (poll) for some devices which are capable of receiving and sending data (2-way messaging).
The list of devices that support polling include:
- BlueTraker
- inReach SE
- inReach Explorer
- inReach Mini
- inReach SE+
- inReach Explorer+
- Iridium Extreme (9575)
From the device list in the map, click on the poll location button to the right of the device that you want to request a location for. Clicking the poll location button will send a "request location" command to the device. When the device has received and responded to this request, an updated location for the device will appear in a future mapping request.
Turning live updates to ON for a map displaying the last known locations for the device that is polled will ensure the result of the poll request is displayed as soon as it becomes available.