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Special Calls and Value Added Services |
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| Pivotel Customer Care (0508 882 448) | FREE |
| Mobile Satellite Data: |
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| - Iridium Direct internet using Iridium GO! | Charged at applicable satellite call rates |
| - Iridium Direct internet using Iridium handsets | $2.60 per minute |
| Voicemail |
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| - diversion to voicemail | FREE |
| - calls to voicemail retrieval | Charged at applicable satellite rates |
| - SMS notification service | FREE |
| SMS text messaging |
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| - outgoing (mobile originated) | 60c per message |
| - incoming (mobile terminated) | FREE |
| Call Forwarding (within New Zealand or Australia) | Charged at applicable satellite rates |
| Calls to other Pivotel Satellite Phones | Charged at applicable satellite rates |
| Calls to Iridium 8816, 8817 | $3.80 per minute |
| Calls to Thuraya 8821 | $3.80 per minute |
| Calls to Inmarsat | $3.80 per minute |
Iridium Calls made outside New Zealand or Australia to standard fixed or mobile services within New Zealand and Australia |
$3.00 per minute |
| Incoming calls to a Pivotel Iridium service located outside New Zealand or Australia |
$3.00 per minute |
| Emergency Calls 112 | Free |
Pivotel Iridium Satellite plans use the Iridium Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. All calls are charged in 1 minute increments unless otherwise stated. Prices include NZ GST and are subject to change. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. 24 month minimum term. Visit www.pivotel.co.nz/iridium_nz_coverage for a coverage map. A compatible Iridium Satellite device is required to access the Pivotel Iridium Satellite service (see handset pricing). Pivotel may apply call barring where fraudulent use is suspected or for credit control purposes. You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.co.nz/selfcare. An itemised bill listing all of your service usage events is available on request. You may elect to receive a paper bill by post for an additional fee. Pivotel plans are available to credit approved customers only. Minimum cost over 24 months is NZ$1,440 on Pivot 60 NZD, NZ$1,800 on Pivot 75 NZD, NZ$2,160 on Pivot 90 NZD, NZ$3,360 on Pivot 140 NZD and NZ$2,280 per service on Group 95 NZD (a minimum of 3 services is required for this plan). You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. You may choose to waive the minimum term by paying a NZD$60 fee at the time the service is connected. |

