Inmarsat Call Plans

Important: There is a minimum firmware version requirement needed to be met in order for IsatPhone Pro and IsatPhone 2 to work with a Pivotel SIM. Please refer to isatphone-model-clarification for minimum firmware requirement information for each device, how to upgrade the firmware and other important notes.

Inmarsat IsatPhone 2 Special Offer Plan Options – Please note that 6 and 12 month minimum term service plans are available with no connection fee when purchased with an Inmarsat IsatPhone 2 handset. Click here for more information.

Plan Name

Isat 43 NZD
Min. cost over 24 months is $1,032.

Isat 53 NZD
Min. cost over 24 months is $1,272.

Isat 68 NZD
Min. cost over 24 months is $1,632.

Isat 88 NZD
Min. cost over 24 months is $2,112.

Isat 108 NZD
Min. cost over 24 months is $2,592.

Isat 133 NZD
Min. cost over 24 months is $3,192.

Monthly Access Fee

$43

$53

$68

$88

$108

$133

Monthly Included Value

$0

$10

$30

$50

$75

$100

Outgoing Call Cost (Per Minute)

$2.00

$2.00

$2.00

$1.75

$1.75

$1.75

Incoming Call Cost (Per Minute)

$2.00

N/A

N/A

N/A

N/A

N/A

Standard Costs

Unit Pricing Data

Cost of a 2 minute call before any discounts to standard numbers and standard national mobile numbers:

$4.00

$4.00

$4.00

$3.50

$3.50

$3.50

Cost of a Standard SMS before any discounts to standard national mobile numbers:

$0.60

$0.60

$0.60

$0.60

$0.60

$0.60

Number of standard calls if you restricted your use solely to standard national mobile calls each of 2 minutes in duration you could make:

0 Calls

2 Calls

7 Calls

14 Calls

21 Calls

28 Calls

Note: No minimum term if you choose to pay a $60 connection fee. Minimum cost will be one month’s access fee + $60 connection fee.

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Special calls & Value Added Services

Pivotel Customer Care (0508 882 448)

FREE

Voicemail
– diversion to voicemail
– calls to voicemail retrieval
– SMS notification service

FREE
Charged at applicable satellite rates
FREE

SMS text messaging
– outgoing (mobile originated)
– incoming (mobile terminated)

60c per message
FREE

Call Forwarding (within New Zealand or Australia)

Charged at applicable satellite rates

Calls to Other Pivotel Satellite Phones

Charged at applicable satellite rates

Emergency Calls 111/112

FREE

Calls to Iridium 8816, 8817 (Per Minute)

$6.50

Calls to Thuraya 8821 (Per Minute)

$3.80

Calls to Inmarsat (Per Minute)

$3.80

International Calls to Standard or Fixed Mobile Services

Refer to Pivotel Inmarsat International Rates

Terms and Conditions

Pivotel IsatPhone plans use the Inmarsat Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. All calls are charged in 1 minute increments unless otherwise stated. Prices include NZ GST and are subject to change. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. 24 month minimum term applies. Visit www.pivotel.co.nz/inmarsat-coverage for a coverage map. An Inmarsat device is required to access the Pivotel Inmarsat service (see handset pricing). Pivotel may apply call barring where fraudulent use is suspected or for credit control purposes. You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.co.nz/selfcare. An itemised bill listing all of your service usage events is available on request. You may elect to receive a paper bill by post for an additional fee. Pivotel plans are available to credit approved customers only. Minimum cost over 24 months is $1,032 on Isat 43 NZD, $1,272 on Isat 53 NZD, $1,632 on Isat 68 NZD, $2,112 on Isat 88 NZD, $2,592 on Isat 108 NZD and $3,192 on Isat 133 NZD. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. You may choose to waive the minimum term by paying a NZD$60 contract waiver fee at the time the service is connected.