Important: There is a minimum firmware version requirement needed to be met in order for IsatPhone Pro and IsatPhone 2 to work with a Pivotel SIM. Please refer to isatphone-model-clarification for minimum firmware requirement information for each device, how to upgrade the firmware and other important notes.
Inmarsat IsatPhone 2 Special Offer Plan Options – Please note that 6 and 12 month minimum term service plans are available with no connection fee when purchased with an Inmarsat IsatPhone 2 handset. Click here for more information.
|
Plan Name |
Isat 50 NZD |
Isat 60 NZD |
Isat 75 NZD |
Isat 95 NZD |
Isat 115 NZD |
Isat 140 NZD |
|
Monthly Access Fee |
$50 |
$60 |
$75 |
$95 |
$115 |
$140 |
|
Monthly Included Value |
$0 |
$10 |
$30 |
$50 |
$75 |
$100 |
|
Outgoing Call Cost (Per Minute) |
$2.00 |
$2.00 |
$2.00 |
$1.75 |
$1.75 |
$1.75 |
|
Incoming Call Cost (Per Minute) |
$2.00 |
N/A |
N/A |
N/A |
N/A |
N/A |
|
Standard Costs |
Unit Pricing Data |
|||||
|
Cost of a 2 minute call before any discounts to standard numbers and standard national mobile numbers: |
$4.00 |
$4.00 |
$4.00 |
$3.50 |
$3.50 |
$3.50 |
|
Cost of a Standard SMS before any discounts to standard national mobile numbers: |
$0.60 |
$0.60 |
$0.60 |
$0.60 |
$0.60 |
$0.60 |
|
Number of standard calls if you restricted your use solely to standard national mobile calls each of 2 minutes in duration you could make: |
0 Calls |
2 Calls |
7 Calls |
14 Calls |
21 Calls |
28 Calls |
|
Note: No minimum term if you choose to pay a $60 connection fee. Minimum cost will be one month’s access fee + $60 connection fee. |
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Special calls & Value Added Services
|
Pivotel Customer Care (0508 882 448) |
FREE |
|
Voicemail |
FREE |
|
SMS text messaging |
60c per message |
|
Call Forwarding (within New Zealand or Australia) |
Charged at applicable satellite rates |
|
Calls to Other Pivotel Satellite Phones |
Charged at applicable satellite rates |
|
Emergency Calls 111/112 |
FREE |
|
Calls to Iridium 8816, 8817 (Per Minute) |
$6.50 |
|
Calls to Thuraya 8821 (Per Minute) |
$3.80 |
|
Calls to Inmarsat (Per Minute) |
$3.80 |
|
International Calls to Standard or Fixed Mobile Services |
Refer to Pivotel Inmarsat International Rates |
Terms and Conditions
Pivotel IsatPhone plans use the Inmarsat Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. All calls are charged in 1 minute increments unless otherwise stated. Prices include NZ GST and are subject to change. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. 24 month minimum term applies. Visit www.pivotel.co.nz/inmarsat-coverage for a coverage map. An Inmarsat device is required to access the Pivotel Inmarsat service (see handset pricing). Pivotel may apply call barring where fraudulent use is suspected or for credit control purposes. You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.co.nz/selfcare. An itemised bill listing all of your service usage events is available on request. You may elect to receive a paper bill by post for an additional fee. Pivotel plans are available to credit approved customers only. Minimum cost over 24 months is $1,200 on Isat 50 NZD, $1,440 on Isat 60 NZD, $1,800 on Isat 75 NZD, $2,280 on Isat 95 NZD, $2,760 on Isat 115 NZD and $3,360 on Isat 140 NZD. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. You may choose to waive the minimum term by paying a NZD$60 contract waiver fee at the time the service is connected.