High-Speed Solutions (HSS)
Fast and reliable connectivity for businesses, organisations and governments operating in regional, rural and remote environments.
Quick Links
At Pivotel, we strive to provide the world with accessible communication solutions that connect people with information, vital assets and each other in regional, rural and remote environments.
Introducing Pivotel’s High-Speed Solutions (HSS) portfolio, a selection of services developed to provide fast and reliable connectivity for businesses, organisations and government departments that operate in critical environments where traditional connectivity options are limited, unreliable or unavailable.
We’ve partnered with the world’s leading technology providers to ensure that location is never a barrier to effective communication. Pivotel’s High-Speed Solutions (HSS) utilise Low Earth Orbit (LEO) and Geostationary (GEO) satellite technology paired with robust networking solutions to deliver high-speed connectivity with comprehensive global coverage, ensuring you remain connected even in the most remote and inaccessible areas of the country.
Choosing Pivotel means gaining a partner committed to your success. As an established enterprise and government supplier, Pivotel is here to support your operations. We offer end-to-end solutions, including installation, configuration and support for ongoing service management. Plus, our locally based customer support team are here to assist you, while our 24/7 Network Operations Centre (NOC) ensures your services are always performing.
The Pivotel Network
The Pivotel Network is an agile, licensed carrier-grade network that provides one of the most extensive ranges of terrestrial and satellite connectivity options available to keep you connected everywhere.
The Pivotel Network supports voice and high-speed data services and offers a range of value-added inclusions that enable improved call management, messaging and alerting.
The Pivotel Network provides more places for you to connect with secure points of interconnect in Brisbane, Sydney, Melbourne, Adelaide, Perth, Auckland and beyond.
The Use Cases
At Pivotel, we understand real-life communication challenges and are dedicated to delivering versatile connectivity services that ensure you experience operational continuity, no matter your location, now and into the future.
Critical Business Applications
When your organisation relies on connection to data centres, cloud applications, team collaboration software or other critical systems, connectivity is a must. Pivotel’s HSS services for Critical Business Applications can be implemented as a primary, back-up, or hybrid connection to deliver services everywhere.
Emergency Management
In the event of an emergency or unforeseen event, effective, reliable, and always available connectivity is crucial. Pivotel’s HSS services for Emergency Management keep people safe and connected and enable the timely sharing of information, allocation of resources, and coordination of rescue and relief operations.
Crew Welfare
In remote locations where organisations have large numbers of people living on site, crew welfare services provide a connection to the outside world and create better working and living conditions. While Netflix or Facetime may not be ‘business’ apps, in this environment they are business-critical apps.
Community Internet
Over 66% of Australia’s landmass has no access to mobile phone coverage, including many rural and remote communities. Pivotel’s HSS services for Community Internet improve mobile coverage in under-served locations and increase the resilience of communication services and public safety facilities.
Introducing High-Speed Solutions
Whether you’re operating in mining, agriculture, emergency services or maritime, Pivotel‘s High-Speed Solutions (HSS) are designed to create the ultimate resilient communications network.
We know that one size does not fit all when it comes to communication needs. That’s why our High-Speed Solutions (HSS) team has created the LEOSat family, a set of solutions that provide flexibility and support for any size of operation, from small field teams needing compact and mobile units to large enterprises requiring robust, high-capacity networks.
Whether you require a public internet connection, a public internet connection with static IP, a private connection for corporate networks or cloud environments, a resilient connection so you can continue operations, or a high-performance connection for high bandwidth applications, Pivotel has a solution to meet your unique requirements.
With Pivotel, you have access to industry-leading expertise and experience that ensures you’ll get the LEOSat solution that meets your operational needs. Choose between fixed, portable, relocatable and vehicular installations with Comms-On-The-Pause (COTP) or Comms-On-The-Move (COTM) service options and bridge the digital divide by integrating reliable and secure high-speed connectivity services into your daily operations.
Meet the LEOSat Family
Pivotel’s LEOSat solutions are built to last and ensure that as your business grows or your needs change, your solutions can grow and adapt alongside you without skipping a beat.
LEOSATCONNECT
A high-speed public internet connection that can be used to access the internet.
LEOSATCONTROL
A high-speed public internet connection that provides the control you need for specific applications.
LEOSATSECURE
A private connection to corporate networks or cloud environments that ensures the privacy and security of your data.
LEOSATRESILIENT
A resilient connection so if one service is unavailable, you can continue operations, while still ensuring the privacy and security of your data.
LEOSATPERFORM
A super fast connection for bandwidth hungry applications, while still ensuring the privacy and security of your data.
Applications
Service Delivery
Ordering
Pivotel’s Logistics team is responsible for handling all orders, with local stock the team can efficiently ship products across Australia and New Zealand, ensuring prompt delivery, no matter where you are.
Installation
At Pivotel, our field services team is dedicated to installing your high-speed solutions across Australia and New Zealand. From urban areas to the most remote locations, we are fully equipped to handle all of your needs.
Configuration
Pivotel’s networking team is dedicated to configuring your high-speed solutions and tailoring services to meet your specific requirements. Our team will ensure that you receive the optimal performance and connectivity.
Installation
Pivotel’s locally based Customer Care team and Network Operations Centre are here to support you. With a dedicated team and 24/7 network monitoring, we are ready to ensure you stay connected, everywhere.
Managed Services
Let Pivotel manage your network, so you can focus on managing your business.
At Pivotel, we understand that your network is the heart of your business, so it is critical that it meets the demands of your organisation and its daily operations.
As standard and free of charge, Pivotel’s managed service includes access to the Pivotel Customer Care team, the Pulsar® service management portal, and outage notifications via Pivotel’s online notification tool.
If you require expert management, monitoring, and maintenance of your services, opt for our Premium or Platinum services levels, and achieve more control and greater resilience.
The Technologies
Whether you're hiking through difficult terrain, escaping to the bush for some much-needed rest and relaxation, running a business from remote locations, or sailing the world's oceans, Pivotel will keep you connected everywhere™.
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Find your local Pivotel critical communications expert here.