Pivotel Support - New Zealand

Billing

1. Paying Your Bill | NZ
2. Spend Alerts | NZ
3. Understanding Your Bill | NZ
4. Understanding Satellite Data | NZ
5. Understanding Mobile Data | NZ
6. Miscellaneous Charges | NZ
7. Financial Hardship | NZ

Service Plan Rate Summaries

1. Satellite Phone Rates | NZ

Outages

1. Current Outages | NZ

FAQs

1. Tracertrak Safeworker App | FAQs | NZ
2. General FAQs | NZ
3. Connection FAQs | NZ
4. Plans FAQs | NZ
5. Making Calls FAQs | NZ
6. Troubleshooting | FAQs | NZ
7. Authorised Representative FAQs | NZ
8. Iridium Handset FAQs | NZ
9. Iridium GO! FAQs | NZ
10. Inmarsat Handset FAQs | NZ
11. Pivotel SIM Card Replacement Program | FAQs

Resources

1. Cash Handling and Receipting Policy
2. Forms, Downloads & User Manuals | NZ
3. Price Lists | NZ
4. Privacy Policy (including Credit Reporting) | NZ
5. Terms, Conditions & Policies | NZ
6. Terms of Application | NZ
7. Credit Card Debit Service Agreement | NZ
8. New Connection ID Point Allocation | NZ
9. Consumer Complaint Handling Policy | NZ
10. Whitepaper - How To Keep Workers Safe | NZ

Security & Account Safety

1. Protecting Your Account - Additional Authentication | NZ
2. Mobile Number Transfers | NZ
3. Scam Call Guidance | NZ

Product Selection Guides

1. Satellite Phones Explained | NZ
2. Satellite Data Terminals Explained | NZ
3. Satellite Internet Explained | NZ
4. Maritime Solutions Explained | NZ
5. Tracertrak Worker Safety Explained | NZ
6. Tracertrak Asset Monitoring Explained | NZ

Tracertrak

1. Tracertrak Safeworker App | FAQs | NZ
2. Tracertrak Downloads | NZ
3. Tracertrak User Manuals & Guides | NZ
4. Tracertrak Console | FAQs | NZ
5. Tracertrak Quality Policy

Legal

1. New Connection ID Point Allocation | NZ

Product Tips

1. Iridium GO! Data Tips | NZ
2. Understanding Global Restrictions on Satellite Communication Devices
3. IsatPhone Model Clarification | NZ