Important
IsatPhone 2 must have firmware version 2.00.01 or higher and IsatPhone Pro must have firmware 5.17.2 or higher to work with a Pivotel SIM. For instructions on how to update your firmware please visit http://www.inmarsat.com/support/isatphone-2-support for IsatPhone 2 or http://www.inmarsat.com/support/isatphone-pro-support/ for IsatPhone Pro; or call Pivotel Customer Care on 0508 882 448.

Pivotel Inmarsat Call Plans

Rates apply to Inmarsat IsatPhones only.

 

Isat 45 NZD
(Min. cost over 24 months is $1,080)
Isat 80 NZD
(Min. cost over 24 months is $1,920)
Isat 100 NZD
(Min. cost over 24 months is $2,400)
Isat 125 NZD
(Min. cost over 24 months is $3,000)
  

   Monthly Access Fee

$45 $80 $100 $125

   Monthly Included Value

$0 $40 $65 $100

  Outgoing Satellite Calls per minute

$2.00 $1.75 $1.75 $1.75

   Standard Costs

Unit Pricing Data
   Cost of a 2 min call before any   
   discounts to standard numbers and
   standard national mobile numbers
$4.00 $3.50 $3.50 $3.50
   Cost of a Standard SMS before any
   discounts to standard national mobile
   numbers
60c 60c 60c 60c
   Number of Standard Calls if you
   restricted your use solely to standard
   national mobile calls each of 2 minutes
   in duration you could make:
0 call 11 calls 18 calls 28 calls
   Download Critical
   Information Summary

No min term CIS

No min term CIS

No min term CIS

No min term CIS

24 month term CIS 24 month term CIS 24 month term CIS 24 month term CIS
Note: No minimum term if you choose to pay a $60 connection fee. Minimum cost will be one month's access fee + $60 connection fee.
Download Brochure
 
Did you Know? Calling a Pivotel satellite phone number from New Zealand costs up to 10 x less than calling a standard mobile satellite phone number.
Value Added Services

   Special Calls and Value Added Services

   Pivotel Customer Care (0508 882 448)    FREE
   Voicemail

  

   - diversion to voicemail    FREE
   - calls to voicemail retrieval    Charged at applicable satellite rates
   - SMS notification service    FREE
   SMS text messaging


   - outgoing (mobile originated)    60c per message
   - incoming (mobile terminated)    FREE
   Call Forwarding (within New Zealand or Australia)    Charged at applicable satellite rates
   Calls to other Pivotel Satellite Phones    Charged at applicable satellite rates
   Calls to Iridium 8816, 8817    $6.50 per minute
   Calls to Thuraya 8821    $3.80 per minute
   Calls to Inmarsat    $3.80 per minute
   Emergency Calls 111/112    Free
 
Terms and Conditions

Pivotel IsatPhone plans use the Inmarsat Mobile Satellite Network. Satellite reception limitations and some exclusion zones apply. All calls are charged in 1 minute increments unless otherwise stated. Prices include NZ GST and are subject to change. Included call value excludes premium calls, calls to special numbers, IDD (international direct dial) calls and premium text. 24 month minimum term applies. Visit www.pivotel.co.nz/coverage for a coverage map. An Inmarsat device is required to access the Pivotel Inmarsat service (see handset pricing). Pivotel may apply call barring where fraudulent use is suspected or for credit control purposes. You will receive a bill by email from Pivotel listing any payments you have made during the billing period, and a summary of your service usage to enable you to keep track of your overall service usage and monthly spend. Itemised billed and unbilled service usage is available in the secure Selfcare website at www.pivotel.co.nz/selfcare. An itemised bill listing all of your service usage events is available on request. You may elect to receive a paper bill by post for an additional fee. Pivotel plans are available to credit approved customers only. Minimum cost over 24 months is $1,080 on Isat 45 NZD, $1,920 on Isat 80 NZD, $2,400 on Isat 100 NZD and $3,000 on Isat 125 NZD. You may receive a pro-rata access fee charge on your first Pivotel bill, calculated from the actual date of service connection to the date of your first bill. You may choose to waive the minimum term by paying a NZD$60 contract waiver fee at the time the service is connected.

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